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Mystery Shopping: Farm Shops, Restaurants & Retail

Expert Overview I set up Shopper Anonymous, one of the largest customer service feedback companies in Australia, and am now doing the same in Europe. My mystery shopping company has helped over 1000 independent family businesses (retailers, farm shops & attractions, restaurants and cafes) get back on track. We sort out family issues (different generations working together) and staff motivation (or lack of it); improve shop layouts and sales techniques; provide honest feedback from customers (which can be hard for the business to hear) and, as a result, increase profits. Areas of Expertise & Keywords Business & Finance, Food, Drink & Party, Consumer & Shopping, Mystery shopping,Mystery shopper,Customer,Customer service,Service,Service awards,motivation,motivational speaker,Feedback,Rewards,Retail,Farm,Rural,Local,Farm shop,Café,Restaurant,Hospitality,Shopping,Shop,Shopper,Business,Business advice,Business advisor,Body language,Consumer,Attractions,Tourist,Tourism,Supermarkets,Family business,family,Franchise,Franchisee,Franchisor,Training,Speaking,Rural,Agriculture,Artisan,Craft,Produce,Food

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